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CONVERSION
TO NEW CREDIT CARD PROGRAM
WHY IS BAC FLORIDA BANK CHANGING THE EXISTING CREDIT CARD?
To offer a more convenient and friendly on-line features such as:
• Verify transactions
• View statements
• Download statements
• Make payments
• Make payments by the telephone
WHAT ARE THE DIFFERENCES BETWEEN THE PLATINUM AND GOLD CARD?
Platinum –
• Higher limit per transaction and per day
• Annual Percentage Rate (APR) is fixed 14.90%*
• Annual fee $75- Additional card $50 each
• ATM withdrawal daily limit $600
Gold –
• Higher limit per transaction and per day
• Annual Percentage Rate (APR) is fixed 17.99%*
• Annual fee $50- Additional card $25
• ATM withdrawal daily limit $300
* The APR is subject to revision by the Bank. You will receive notice
of this change 15 days before it occurs. Terms and conditions are
subject to change.
WHEN WILL THIS CHANGE BE EFFECTIVE?
The old credit cards will automatically stop functioning on April 22nd,
2008. The new credit cards will be ready to activate on April 22nd,
2008.
WHAT DO I HAVE TO DO TO OBTAIN THE NEW CREDIT CARD?
• First customers will have to qualify for the new
credit card. See below.
• Fill out, sign and send the application to the
address indicated.
• Make sure you select the type of card of your
choice.
• Once reviewed and approved the new credit card will
be sent to the customer at the address of record in our system.
WHEN WILL I RECEIVE THE NEW CREDIT CARD?
The new credit cards will be delivered as soon as the Bank has
processed and approved the new application.
WHEN WILL I RECEIVE THE PIN NUMBER?
The PIN number will be delivered to you 3 days after the receiving the
plastic.
WHAT DO I HAVE TO DO TO ACTIVATE THE NEW CREDIT CARD?
Once you received the new credit card, you will have to activate it by
following the instructions included in the credit card remittance
letter.
WHEN IS THE DEADLINE DATE TO SUBMITT THE NEW APPLICATION?
There is not deadline. However, if you want a seamless conversion
please send the new application as soon as you receive it.
WHERE CAN I GET AN ADDITIONAL APPLICATION?
You can download the application from our website.
HOW CAN I EXPEDITE THE ISSUANCE OF THE NEW CREDIT CARDS?
The process can be expedited by sending the application by fax
305-569-1540 or legible scanned attachment by email to our electronic
banking unit at bacflorida.com.
QUALIFICATIONS AND REQUIREMENTS
WHAT REQUIREMENTS DO I NEED TO QUALIFY FOR THE NEW CREDIT CARD?
Gold Credit Card
• A relationship of $50,000 in average balances (the
sum of all types of deposits) during the previous six months.
• The collateral requirements remain the same as in
the existing credit card program.
Platinum Credit Card
• A relationship of $100,000 in average balances (the
sum of all types of deposits) during the previous six months.
• The collateral requirements remain the same as in
the existing credit card program.
IF I DO NOT QUALIFY FOR THE NEW CREDIT CARD, WHAT WOULD IT HAPPEN WITH
MY COLLATERAL?
As stated at the time of issuance, the collateral will remain on hold
for three months from April 22nd, 2008 as security for charges that may
come in after the expiration date.
WHAT HAPPENS WITH THE BALANCE OF MY CREDIT CARD IF I DO NOT QUALIFY FOR
THE NEW CREDIT CARD?
You can pay it directly or applied against the collateral.
NEW CREDIT CARD
WHO SHOULD WE CALL WHEN THERE IS A PROBLEM WITH THE CREDIT CARD?
Our credit card processor, Fidelity National Information Center,
customer service number
Customer Service 1-800-423-7503 or Bank inquires
305-789-8077
DOES THE NEW CREDIT CARD PROCESSOR HAVE SPEAKING SPANISH CUSTOMER
REPRESENTATIVES?
Yes.
WHAT DO I NEED TO DO TO GET AN ADDITIONAL CREDIT CARD?
Include this request in the application.
WILL THE ADDITIONAL CARDS HAVE THE SAME NUMBER?
No, they will have different numbers.
WHERE WILL THE NEW CREDIT CARD BE ACCEPTED?
Wherever Visa is accepted.
DOES THE NEW CREDIT CARD CREATE A CREDIT HISTORY IN THE US?
No, it does not.
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