BAC Florida Bank

Statement of Accessibility

Statement of Accessibility

WEBSITE AND TECHNOLOGY ACCESSIBILITY STATEMENT


August 29, 2018

At BAC Florida Bank (“BAC Florida”) we believe in making our website and other technology platforms easy to use for all people, including those with disabilities, and to promote accessibility and inclusion. Our goal is to permit our customers to successfully gather information and conduct business through our website and other technology platforms. Whether you are using assistive technologies like a screen reader, a magnifier, voice recognition software, or captions for videos, our goal is to make your use of BAC Florida’s technology a positive and enjoyable experience. In order to further this commitment, BAC Florida has contracted an experienced accessibility consultant, Promet Solutions Corporation, to conduct a website accessibility audit and provide recommendations so that our website and other technology platforms adhere with the Web Content Accessibility Guidelines (WCAG) 2.0 level AA guidelines which are considered to set an appropriate standard for website accessibility.


If you have difficulty using or accessing any element of our websites at www.bacflorida.com or www.myebanc.com or our mobile apps, please e-mail us at bacflorida@bacflorida.com, call us at (305) 533-6068 or write to us at BAC Florida Bank, Attn: Customer Service Department, 169 Miracle Mile R-10, Coral Gables, Florida 33134. Please provide specific details about the accessibility issue, including the web address that may have caused challenges. We will work with you to provide the information, item, or transaction you seek through a communication method that is accessible for you (for example, through telephone support).

Please note that BAC Florida’s websites and mobile apps contain links to websites hosted by third parties such as Instagram, Twitter, and Facebook. BAC Florida does not make claims regarding the accessibility of such third-party websites and is not able to make accommodations on such websites.


We are proud of the efforts that we have completed and that are in-progress to ensure that our website and other technology platforms are accessible to everyone. We view accessibility as an ongoing effort and are continually seeking solutions to ensure that our products and services are accessible to users of all abilities. BAC Florida welcomes and encourages feedback to collaborate and provide input in future initiatives for accessibility of this website or our other technologies. If you have a suggestion or question about accessibility of services at BAC Florida please e-mail us at bacflorida@bacflorida.com, call us at (305) 533-6068  or write to us at BAC Florida Bank, Attn: Customer Service Department, 169 Miracle Mile R-10, Coral Gables, Florida 33134.

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